The National Australia Bank provides financial services to over 5 million retail, business, agribusiness and wealth management customers. Our customers are a significant portion of the Australian community.

We build excellent customer relationships by listening to you, understanding your needs, and sharing our wisdom experience and advice. We work together to deliver great outcomes for you t the customer.

Our priorities are to be clear as to the level of service we will provide to the Australian community, to bring issues with banking at the NAB to the surface, and to be open about key community concerns with banking.